APPLICATION MAINTENANCE & SUPPORT
For over 26 years, RESPEC has provided application maintenance and support to help ensure client project success. We recognize that these types of support activities often make the difference in ensuring successful project implementation. RESPEC’s IT professional staff endeavor to go the extra mile in terms of system support, maintenance, troubleshooting, and documentation, as well operating full-time help desks. Our proactive maintenance and monitoring systems allow us to watch for trends and identify issues before they become real problems. If an issue occurs, our team can often handle it from our operations center, greatly reducing problem resolution time and minimizing disruptions. Our maintenance and support services have been instrumental in allowing our large client base to manage and operate their systems and applications smoothly.